Travel Through JKIA with Ease

Call Our Meet & Assist Staff

Enjoy our Private Lounge, Luggage and Car-Hire services

We can also call you






About Reliance Travel Solutions

We are a registered Travel & protocol facilitation company based at the Jomo Kenyatta International Airport (JKIA), Nairobi, KENYA.

We are authorized to conduct our operations from the restricted areas of the airport, having been vetted and our services approved by the Kenya Airports Authority (KAA), the body mandated to manage all Kenyan airports.

We offer personalized Protocol services to VIPs, C.I.P’S Celebrities & Top corporate heads among others who desire to have a smooth dignified passage through East Africa’s busiest airport.

Through our diverse understanding of the traveller’s needs, we have special contract rates with the Private First Class Lounge operator located at the departure terminal. This facility operates 24/7 and hence our clients have access to it on request.

Handling Celebrities from Hollywood heavyweights to International Business Moguls

What We Do

Our VIP limousines for tarmac transfer.

1. VIP TARMAC TRANSFER

Reliance Travel Solutions, we have access to restricted, high security areas at JKIA Airport that are reserved for International Official Delegations and CIP/VIP guests. On your arrival, our airport concierge expert will greet you at the plane and seamlessly provide tarmac transfer to the VIP lounge. As you enjoy refreshments, our agent will go clear your luggage through security check-in.

Whilst you relax and enjoy the serene atmosphere and elegance of the VIP lounge, with its cozy and tastefully decorated quiet area, our expert agent recovers your travelling documents, passing them through immigration and processing your check-ins.

Vip/cip clearance on arrival or departure

2. IMMIGRATION FIRST CLASS VIP CLEARANCE (ARRIVAL/DEPARTURE)

Our airport concierge meet and assist services for VIP/CIP passengers will put you at ease and take you effortlessly through all the airport formalities and protocols, briskly clearing your travelling documents through security and immigration while maintaining discretion on the privacy and confidentiality of your personal information.

We provide these services for both arrivals and departures.

CIP/VIP final hand over to driver leaving nothing to chance for the comfort of client

3. MEETING PAX AT FIRST POINT OF DISEMBARKMENT FROM AIRCRAFT SUBJECT TO CLIENTS REQUEST.

Walking through a busy airport can be incredibly stressful, with the typical gigantic and super-crowded check-in areas, with their kiosks, and loud families and tour groups. This is the reason we are here. To avoid the long queues and the crowds, just book our meet and assist services for your transfer either between flights or waiting vehicles to exit JKIA Airport. The crux of our business is your peace of mind throughout your travels.

Our final point of bidding client goodbye when linked with waiting chauffeur for his sojourn to hotel or residence

4. OUR FINAL POINT OF GOODBYE FROM THE AIRPORT

At Reliance Travel Solutions, we provide an agent who will meet and welcome you warmly and escort you through all airport protocols such as immigration or customs, and finally accompany you to your departure gate or to your receiving party in the arrivals area. We leave you safe in the hands of the waiting chauffeur.

You get the option to choose, beforehand, from a range of immaculate vehicles, including, but not limited to, chauffeur driven super saloons to executive estate cars and to larger group safety-enhanced vehicles.

In addition, we are able to arrange for a variety of transport services to those visiting Nairobi and it’s environ. From simple transfers to all-day/weekly tours and hourly charged VIP chauffeur services, we got it all.

Our Vip limousines for tarmac transfer.

5. CIP/VIP COMFORT IS OUR PRIORITY

Nairobi Kenya and the larger East Africa domain, provides a fusion of warm African hospitality and vibrant cosmopolitan culture, with thousands of natural, breathtaking tourist attractions. It is a destination matched by few. In line with this tradition of hospitality, whether the need is for a friendly face in a foreign land, or for a quick and efficient, fast-tracked service for business traveler, we have just the right service for you.

As an approved airport concierge service provider at the JKIA Airport, Reliance Travel solutions offers executive CIP/VIP airport transfers and exceptionally exemplary connections both for arrivals and departures.

Enjoy our first class VIP customer service and arrive at your designated destination in perfect stress-free style.

Our meet and greet staff at the departure drop off point.

6. MEET AND GREET AT DEPARTURE

On departure, our dedicated VIP airport concierge will meet and greet client curbside at drop point. Client will receive expedited check-in and boarding pass issuance. Our agent will then handle luggage until checked and as well assist with any carry-on bags. Client will be escorted through the security check point to the airplane terminal gate. When time allows, client may be escorted to special premier lounge to relax in peace and luxury until boarding time.

The red carpet CIP/VIP meet and greet on departure

7. FIRST CLASS CIP/VIP DEPARTURE

Our professional airport concierge services dispatch an agent to be on standby to meet and greet you at the plane side. They will then fast-track you through all airport formalities and escort you all the way through to your next boarding gate the VIP style. Access to the tarmac is direct. Transfer from the plane to the VIP lounge is performed by private vehicle.

Vip/cip meet and greet from the tarmac

8. CIP/VIP MEET AND GREET AND TARMAC TRANSFER

On arrival, our dedicated VIP airport concierge will greet client(s) at aircraft side, accompany them past security check point and offer to handle carry-on bags until client(s) is/are escorted curbside to waiting vehicle(s). Our elite agents perform tarmac transfers effortlessly leaving you plenty of time to relax and enjoy.

The red carpet CIP/VIP meet and greet on departure

9. CELEBRITY TREATMENT

Reliance Travel Solutions is an A-list based-clientele airport concierge services company at JKIA Airport. From Hollywood heavyweights to International Business Moguls, we give red carpet treatment to high-end flyers!

With Reliance Travel Solutions, get to your destination stress free, on time, every time. Attention to detail ensures the highest pinnacle of standards is maintained to deliver the same impeccable service to each of our CIP/VIP clients. Distance is no hindrance; we go the extra mile to put on you a smile.

Our Contacts

We are ready to listen to your queries and comments

AIRPORT OFFICE

Jomo Kenyatta International Airport
International Arrivals Building

Postal Contact:
P. O. Box 1335-00200 City Square
Nairobi-Kenya

Telephone contact:

+254-721716744

 WORKING HOURS: 24HRS 7 DAYS A WEEK.

HEAD OFFICE:

VETERAN HOUSE 3RD FLOOR
Moi Avenue, Nairobi

Telephone Contact
+254-(0)20-34 0712
+254 – 0724301428
+254 – 0734374268

Fax:  +254-(0)20-340712